Privacy Policy
Last updated: January 2026
1. Introduction
Eklipsa AI ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered brand management platform.
2. Information We Collect
2.1 Information You Provide
- Account information (email address, name)
- Brand information (company name, brand values, mission, etc.)
- Content you create or upload through the Service
- Payment information (processed securely by Stripe)
- Communications with us (support requests, feedback)
2.2 Automatically Collected Information
- Device information (browser type, operating system)
- Usage data (pages visited, features used, time spent)
- IP address and approximate location
- Cookies and similar tracking technologies
3. How We Use Your Information
We use your information to:
- Provide, maintain, and improve the Service
- Process transactions and send related information
- Personalize your experience and AI-generated content
- Send administrative information (updates, security alerts)
- Respond to your comments, questions, and support requests
- Analyze usage patterns to improve our Service
- Protect against fraudulent or unauthorized activity
4. AI Processing
Our Service uses AI technologies to generate content and provide recommendations. When you use AI features:
- Your input is processed by AI models to generate outputs
- Your brand information is used to personalize AI responses
- We may use anonymized, aggregated data to improve AI performance
- Your content is not used to train AI models without explicit consent
5. Information Sharing
We do not sell your personal information. We may share information with:
- Service providers: Companies that help us operate (hosting, payment processing, analytics)
- AI providers: Third-party AI services that power our features
- Legal requirements: When required by law or to protect our rights
- Business transfers: In connection with a merger, acquisition, or sale of assets
6. Data Security
We implement appropriate technical and organizational measures to protect your information, including:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication requirements
- Secure data storage with reputable cloud providers
7. Data Retention
We retain your information for as long as your account is active or as needed to provide services. You can request deletion of your account and associated data at any time.
8. Your Rights
Depending on your location, you may have rights including:
- Access to your personal information
- Correction of inaccurate data
- Deletion of your data
- Data portability
- Opt-out of marketing communications
- Withdrawal of consent
To exercise these rights, contact us at privacy@eklipsa.ai
9. Cookies
We use cookies and similar technologies for:
- Essential functionality (authentication, security)
- Analytics and performance monitoring
- Remembering your preferences
You can control cookies through your browser settings.
10. Children's Privacy
The Service is not intended for children under 13 years of age. We do not knowingly collect information from children under 13.
11. International Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through the Service.
13. Contact Us
If you have questions about this Privacy Policy, please contact us at: