Question 1

What is Eklipsa?

Accepted Answer

Eklipsa is a Brand Intelligence System that transforms brand strategy into a living foundation—so clarity, consistency, and intent stay intact without losing magic or momentum as brands grow.

Question 2

Who is Eklipsa for?

Accepted Answer

Eklipsa is built for: Founders responsible for shaping their own brand, Brand strategists and agencies working with clients, Teams who care about long-term brand consistency.

Question 3

Is Eklipsa an AI branding tool?

Accepted Answer

No. Eklipsa doesn't generate brands or replace strategy. It animates your strategy—capturing brand intelligence and applying it consistently across content, visuals, and decisions—using AI as a support system, not a shortcut.

Question 4

How is this different from traditional brand guidelines?

Accepted Answer

Traditional brand guidelines are static documents. Eklipsa's Brand Book is a living system. As your strategy evolves—without losing magic or momentum—your brand intelligence updates and everything connected to it stays aligned.

Question 5

Is Eklipsa replacing agencies or strategists?

Accepted Answer

No. Eklipsa is designed to support and scale strategic thinking, not replace it. Strategists remain responsible for insight, judgment, and direction—the system ensures that thinking is carried forward accurately.

Question 6

How do I get started?

Accepted Answer

Sign up at eklipsa.ai—it's free to start and no credit card is required. You'll get immediate access to Brand Strategy workshops and can begin building your Brand Intelligence right away.

Question 7

How does pricing work?

Accepted Answer

Plans start free with Brand Strategy workshops. Paid plans from $29/mo include Halo Chat, Halo Studio, and 25+ brand-aware tools. See our pricing page for details—cancel anytime.

Question 8

How long does it take to set up?

Accepted Answer

Most users complete the Brand Strategy workshops in 1-2 hours. You can save your progress and return anytime. Once your Brand Intelligence is built, you can start creating immediately.

Question 9

What integrations are available?

Accepted Answer

Eklipsa integrates with Stripe for payments and uses Supabase for data storage. We're building additional integrations—let us know what matters most to you.

Question 10

Can I use my existing brand assets?

Accepted Answer

Yes. You can upload existing logos, images, and brand materials to train Eklipsa's visual identity system. This helps the platform understand your existing visual language and generate assets that match your established style.

Question 11

Is my data secure?

Accepted Answer

Yes. All data is encrypted in transit and at rest. We use industry-standard security practices including secure authentication, access controls, and regular security audits. Your brand information and content are never used to train AI models without explicit consent.

Question 12

What kind of support is available?

Accepted Answer

Support via email and our help center. Response times are typically within 24 hours. Your feedback helps shape the platform.

Question 13

Can I cancel anytime?

Accepted Answer

Yes. You can cancel your subscription at any time from your settings. Your access continues until the end of your current billing period, and you can export your brand assets and guidelines before canceling.

Question 14

How does the AI learn my brand?

Accepted Answer

The AI doesn't 'learn' in the traditional sense. Instead, it uses your Brand Intelligence (captured through Brand Strategy workshops) as persistent context. Every time you create content or visuals, the AI references your brand strategy, positioning, voice, and values—ensuring consistency and preserving your brand's magic and momentum without needing to re-explain yourself.

Frequently Asked Questions