Frequently Asked Questions

Eklipsa is a Brand Intelligence System that turns brand inputs, insights, and strategic decisions into living context teams can use across delivery, creation, review, and governance.

Eklipsa is built for:

• Independent brand strategists delivering client strategy work
• Boutique branding agencies managing repeatable client engagements
• Marketing teams responsible for consistent execution across contributors and channels

No.

Eklipsa does not generate brands or replace strategy. It keeps approved strategy usable in execution.

The platform turns brand inputs, insights, and decisions into Brand Intelligence that can support content, deliverables, review, and governance.

Static guidelines document brand decisions. Eklipsa keeps the strategic context behind those decisions active, so content, campaigns, deliverables, and review workflows can use the same approved intelligence.

No. Eklipsa is designed to support and scale strategic thinking, not replace it. Strategists and agencies remain responsible for insight, judgment, facilitation, and direction; Eklipsa helps that thinking carry forward after handoff.

Generic AI tools usually start from prompts and require repeated context. Eklipsa starts from structured brand inputs and decisions, then uses Brand Intelligence as persistent context across creation and review workflows.

Create an account and start with a brand, project, or client. You can capture the strategy foundation first, then upgrade when you need Brand Intelligence, Halo Chat, Halo Studio, and governance workflows.

Plans start free for foundational brand strategy work. Paid plans add Brand Intelligence, Halo Chat, Halo Studio, higher usage limits, and multi-brand capacity. You can switch plans as your workload changes.

Setup depends on the depth of the brand or client project. A focused strategist or team can start with core inputs quickly, then continue refining insights, decisions, and Brand Intelligence over time.

Eklipsa currently supports billing through Stripe and is expanding integrations over time. The platform is designed to complement tools such as Figma, Notion, and CMS workflows rather than replace every part of the stack.

Yes. Existing logos, images, files, and brand materials can support the brand context in Eklipsa, helping the system understand the current identity and strategic foundation behind future work.

Eklipsa uses secure authentication, access controls, and standard protections for data in transit and at rest. Brand and client information should be treated as strategic business context, not public training material.

Support is available through email and the help center. Higher-tier plans may include stronger support options as the platform expands.

Yes. You can cancel your subscription from billing settings. Access continues until the end of the current billing period, and plan changes can be managed through the billing portal where available.

Eklipsa does not rely on the AI permanently learning your brand in the background. It uses structured Brand Intelligence as context, so outputs can reference approved strategy, voice, positioning, audience, rules, and decisions.