Frequently Asked Questions

Eklipsa is a Brand Intelligence System that turns workshop outputs into a living brand system, so strategy stays usable in real execution.

Eklipsa is built for:

• Brand strategists and consultants
• Agencies managing multiple client brands
• Founder-led teams that need clear, consistent brand decisions

No.

Eklipsa does not generate brands or replace strategy. It keeps strategy usable in execution.

The platform captures Brand DNA and applies that context across content, visuals, and decisions.

Guidelines usually document decisions after the fact. Eklipsa keeps strategic context active so your messaging, visuals, and execution workflows stay aligned as things change.

No. Eklipsa is designed to support and scale strategic thinking, not replace it. Strategists remain responsible for insight, judgment, and direction—the system ensures that thinking is carried forward accurately.

Generic AI tools require re-briefing and often lose strategic context. Eklipsa uses persistent Brand DNA so outputs stay tied to your positioning, voice, and strategic intent.

Create an account and start on the Free plan with no credit card required. You get immediate access to Brand Strategy workshops and can upgrade when you need execution tools.

Plans start free for Brand Strategy workshops. Paid plans begin at $49/month and add Halo Chat, Halo Studio, and brand-aware tools. You can switch plans anytime.

Most users complete the Brand Strategy workshops in one focused session. You can save your progress and return anytime. Once your Brand Intelligence is built, you can start creating immediately.

Eklipsa supports billing through Stripe and is expanding integrations over time. If your workflow depends on specific tools, contact support to share your requirements.

Yes. You can upload existing logos, images, and brand materials to train Eklipsa's visual identity system. This helps the platform understand your existing visual language and generate assets that match your established style.

Yes. All data is encrypted in transit and at rest. We use industry-standard security practices including secure authentication, access controls, and regular security audits. Your brand information and content are never used to train AI models without explicit consent.

Support via email and our help center. Response times are typically within 24 hours. Your feedback helps shape the platform.

Yes. You can cancel your subscription at any time from your settings. Your access continues until the end of your current billing period, and you can export your brand assets and guidelines before canceling.

The AI doesn't 'learn' in the traditional sense. Instead, it uses your Brand Intelligence (captured through Brand Strategy workshops) as persistent context. Every time you create content or visuals, the AI references your brand strategy, positioning, voice, and values—ensuring consistent execution without needing to re-explain yourself.