Help Center

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Getting Started
Set up your brand and learn the basics
Creating your first brandUnderstanding Brand Strategy workshopsNavigating the dashboardRunning Brand Strategy Workshops for ClientsBuilding a personal brand with Eklipsa
Halo Studio
25 brand-aware content creation tools
Using the Blog WriterGenerating logos and iconsCreating social media contentContent tools guideMessaging tools guideCampaign tools guideBrand template library guideBrand Story toolBrand Voice Guide toolHeadline Optimizer toolPress Release toolContent Repurposer toolContent Calendar toolWebsite Copy toolTagline Generator toolEmail Campaign Writer toolEmail Sequence Builder toolCampaign Builder toolAd Creative Builder toolSocial Captions toolSocial Media Calendar toolBrand Template Library toolHalo Studio overviewContent CalendarCommunityWorkflows
Halo Chat
Your brand-aware AI assistant
Using the Content LibraryUsing Halo ChatUnderstanding tool suggestionsManaging conversation historyHalo Chat Artifacts and Generative UIPrompt Bank
Visual Tools
Colors, logos, and design systems
Your Visual Identity SystemColor palette generatorTraining custom visual modelsGenerating imagery and illustrationsVisual tools guideLogo Generator toolIcon Generator toolImagery Generator toolIllustration Generator toolPattern Generator toolPhotography Direction toolTypography Pairing toolVideo Generator toolVideo Producer tool
Brand Book
Export and share your Brand Book
Exporting Brand BookUsing Brand KnowledgeSharing Brand BookUpdating your Brand IntelligenceBrand Intelligence ScoreAsset Library
Account & Billing
Plans, payments, and settings
Understanding subscription plansManaging billing and paymentsUnderstanding credits and usage

Frequently Asked Questions

Quick answers to common questions

Q

How do I get started with Eklipsa?

Start by completing the three Brand Strategy workshops: Brand Core (15 cards), Brand Positioning (18 cards), and Brand Persona (13 cards). These sequential modules help our AI understand your brand's values, positioning, and voice. Once completed, your Brand Intelligence unlocks Halo Chat and all 25 Halo Studio tools.

Q

What AI models does Eklipsa use?

Eklipsa uses best-in-class AI models for different tasks. For text generation, we use Claude Sonnet 4.5 (Anthropic) and GPT-4o (OpenAI). For image generation, we use Flux Pro Ultra for logo generation, Ideogram v3 for logo editing (Remix), Recraft v3 for icons, and Flux models for illustrations and patterns. You can select different models in visual tools based on your needs.

Q

What export formats are available?

For visual assets (logos, images), you can export as SVG (vector), PNG (high-res or web-optimized), PDF, or JSON (metadata). For text content (blog posts, captions, emails), downloads return the generated content in appropriate formats (.md, .txt, .html). Design assets (color palettes) download as CSS files. You can always export as JSON to access form inputs and metadata. Brand Book can be exported as a professional DOC or HTML document.

Q

Is my brand data secure?

Yes. All data is encrypted in transit and at rest using enterprise-grade encryption. Your brand information is stored securely on encrypted servers and is never used to train AI models. We maintain strict data retention policies and you can export or delete your data at any time from Settings.

Q

How do I cancel my subscription?

You can cancel anytime from Settings → Billing. Your subscription continues until the end of your current billing period, and you retain full access during that time. After your subscription ends, your account reverts to the Free tier and you keep access to your Brand Strategy workshops and exported Brand Book.

Q

What are the usage limits for each plan?

Free: Brand Strategy workshops plus 50 Halo Chat messages/month, no Halo Studio. Starter ($29/mo): 35,000 credits/month, full access to all 25 Halo Studio tools. Creator ($69/mo): 80,000 credits/month. Pro ($119/mo): 140,000 credits/month with priority support. Agency ($289/mo): 340,000 credits/month and dedicated account manager. Credits power all AI features including images, text, and tools.

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