Unlock Halo Chat and Halo Studio

The activation checklist

• The selected brand has a Brand Foundation Project.
• The foundation project’s Discovery brief is at least 50% complete.
• All three strategy workshops are complete for this brand.
• At least one category has been published from Strategy Review into Brand Intelligence.
• Your account has an active Pilot or eligible paid-plan entitlement for the feature.

Chat or Studio is locked

1. Confirm that you are signed in to the intended account and organization with active Pilot or subscription access.
2. Check the selected brand’s foundation project, Discovery completion of at least 50%, and all three completed workshops.
3. Open Strategy Review and publish at least one ready category. Saving answers or approving takeaways does not satisfy publication.
4. Reopen the foundation checklist. If the checklist and feature state disagree, record the screen and contact support.